Our minimum trigger amount is 1″ or 2″ depending upon which one you choose.

We watch the snowfall totals reported by NOAA and the National Weather Service, we’re also going outside with a tape measure to verify throughout the storm. If it’s close and you’re not sure, give us a call!

We generally stay 2-3′ from the garage door and or any parked cars that might be in the driveway at the time of plowing. 

Our service agreements are from Nov 1st through April 30th so you’re property will be taken care of anytime it snows between these dates. 

If you only need service for a few months, for example, while you’re traveling somewhere warm for the winter, we can usually accommodate that too.

Although we would love to be able to guarantee an 8 AM arrival time it would be deceptive advertising to do so, we cannot guarantee when the snow will start or stop!

The later the snow starts the later we start. For instance, if it snows 2″ before midnight then we will start at midnight so that all driveways are cleared once before 7 am. Of course, when we don’t get 2″ until 4-5 am then we don’t start until then, and won’t make it through the entire route until later in the morning. 

We do our best to get all driveways cleared within 24 hrs of the end of a storm. 

During really large storms, 9″ plus, we may dispatch crews multiple times to stay ontop of the snowfall. 

Unfortunately, we can not provide service to these types of driveways. We do not have the proper equipment set up to prevent damage to these. 

If your driveway needs markers we install them in Oct-Nov and return to remove them in April- Early May depending upon the weather. Please do not throw the markers away, if you would like to remove them, please lay them down next to the driveway and we will pick them up. Please note that if you remove the markers early, and then it snows again, we may not be able to service your driveway without damage – so if you choose to remove the markers you are doing so at your own risk.

No, the service is the same for every one of our customers, just the timing is different. Every snowstorm is a little different and we attempt to juggle different factors to ensure all of our customers are taken care of, the route is rarely run the same way twice. What time the storm ends and how much snowfall we receive are the biggest factors in how the route is organized in each storm.  We also try to strike a balance between getting to properties as soon as we can after a storm, and after city plows have already gone by so we can clear the ridge at the end of your driveway that city plows often leave.

No, our drivers are trained to work around them. We will stay 2-3′ away from parked vehicles.  However, we will not clear the areas inaccessible because of the car. If you expect to have a car on the driveway when we arrive we recommend that you make sure to place it as close to the top and side of the driveway as possible to allow the driver maximum accessibility, or to move it onto the street if possible.

We will not return later to clear an area previously obstructed by a car. 

Absolutely! We carry a General Liability Policy, Errors & Omissions Policy, as well as Commercial Auto for all plowing vehicles. 

For per push service agreements we maintain a charge card on file system. For seasonal service agreements, we’ll need a check at the start of the season. 

If you’re traveling for the season, and do not need snow removal done until the next day (24-72 hrs) after a storm we can put your property on our non-priorty route, which is cheaper. Please note that you’d like non-priority when you request an estimate on our website.